Note: The following terms, conditions, and policies may be changed at any time, without notice.
Privacy
We use the information we collect about you in order 1) to provide our services and process your orders, 2) to provide customer service, 3) to improve our products and services. At your option we use the information you provide to access specific third party services on your behalf and perform the actions that you request us to perform, where applicable.
We give access to individually identifiable information about our customers only to internal associates and partners who require it to fulfill customer service requests. Your credit card number, bank account and other financial information will NEVER be revealed to anyone, except if we are required to do so pursuant to a subpoena or other legal process.
Disclosure to Third Parties
We will not sell or rent any of your personally identifiable information to third parties. We will not share any of your personally identifiable information with third parties except in the limited circumstances described below, or with your express permission. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
We disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity, or to conduct investigations of violations of our Agreement. Specifically, this means that if we conduct a fraud investigation and conclude that one side has engaged in deceptive practices, we can give that person or entity’s contact information (but not bank account or credit card information) to victims who request it.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).
We share aggregated statistical data with our business partners or for public relations. For example, we may disclose that a specific percentage of our users live in California. However, this aggregated information is not tied to personally identifiable information.
As with any other business, it is possible that we in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by us, including customer account information.
Contacts
We communicate with customers on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or order details. We use your e-mail address to send information about important changes to our products and services, and to send notices and other disclosures required by law. Generally, users cannot opt out of these communications, but they will be primarily informational in nature rather than promotional.
We also use your e-mail address to send you other types of communications that you can control, including the newsletters and notices of special third-party promotions.
Internet Address Information
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
Information Security
We are committed to handling your customer information with high standards of information security. Your credit card and bank account information are stored only in encrypted form on computers that are not connected to the Internet. We restrict access to your personally identifiable information to internal associates and partners who need to know that information in order to provide products or services to you.
CANCELLATIONS – REFUNDS
If our download-able products fail to meet your satisfaction within 90 days – let us know you want a refund and we will quickly get you your money back. Most businesses offer you a refund period of 30 days (as required by law). Some of the better ones extend the refund period to 60 days. That’s pretty good. However, we offer you a full 90 days to decide if the download-able Product you purchased is what you really want. If you decide it doesn’t meet your needs, we will refund the FULL purchase price. How can we beat that? How many other companies offer this kind of guarantee? We don’t know of any.